Help Center

Once an order is confirmed, it will typically take 1 to 2 business days for the order to begin shipping.

Depending on your location, once your order begin shipping, it will typically take 5 to 7 business days to reach you.

Yes! Your credit card information is always secured by the latest security protocol. We at ASTRAL SCOPES do not have direct access to your credit card information.

Once your order begin shipping, you will be provided with a tracking number.

As long as your order has not begin shipping, you can still change your order. Once it ships, you will have to receive the item and either return or exchange it.

We are sorry to hear that. Please take a picture of the packaging, the damage on the product, and return it to us for exchange or refund. Please see the return and exchange section for details.

Our standard return policy is detailed in the return and exchange section.

Contact our customer service at the number or email provided. We would love to help answer any of your questions.