Yes! Your credit card information is always secured by the latest security protocol. We at ASTRAL SCOPES do not have direct access to your credit card information.
As long as your order has not begin shipping, you can still change your order. Once it ships, you will have to receive the item and either return or exchange it.
We are sorry to hear that. Please take a picture of the packaging, the damage on the product, and return it to us for exchange or refund. Please see the return and exchange section for details.